March 8, 2021
In our numerous conversations with restaurant operators who have implemented Back-Of-House systems, we have learned that even though systems are in place, not all features end up being used, and so operational efficiencies are hardly realized. Is all Restaurant Management Software bad? Everybody is talking about FOH innovations such as menu presentation, food delivery, packaging, contactless ordering, and payments. However, nobody is talking about innovations in BOH management: procurement, cost management, and supplier payments. Chefs and managers are left with century old ways to buy food, beverages, and supplies: call suppliers or suppliers’ websites! Restaurants BOH is the most ...
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